Our Story

Our main aim is to bring FUN, EXCITEMENT and CLOSENESS into a relationship. It is wonderful what a huge influence or difference our products can do to build a strong bond between two lovers. This has been our main purpose from the very start. I don’t think people have any idea or clue how much sexy lingerie, or sex toys can build a happier, successful marriage or relationship.

We cater for all sizes, all types of figures, all tastes. I have seen the huge market for Plus size lingerie in SA from the start, and we have so many sexy, beautiful items for the more voluptuous ladies.

I can’t even count the numerous mails and messages I’ve received from ladies who have literally cried, because I have made them feel seductive and feel like an absolute goddess by catering for their size.

We want to make every single woman feel like a seductive, gorgeous sex goddess for her other half. This is Lollipop’s main aim.

We have won International Awards for being the BEST lingerie business in SA. We have also been on TV numerous times, been published in magazines etc. I’m truly blessed to have built such a phenomenally beautiful and successful business and I’m even luckier that I absolutely ADORE AND LOVE what it do!

Fashion 02
Fashion 01

What we do for you?

Yes, at Lollipop Lingerie, we prioritize both convenience and security for all your transactions. We are pleased to offer secure credit card payment options through the Peach Payment system, a leading payment gateway known for its stringent security measures and user-friendly interface.

Peach Payment ensures that your credit card information is encrypted and securely processed, without storing any sensitive details on our website. This means you can shop with confidence, knowing that your data is protected at all times.

We accept a wide range of credit cards, including Visa and MasterCard among others. To make a payment with your credit card, simply select the credit card option at checkout, enter your card details as prompted, and follow the instructions to complete your purchase. You’ll receive a confirmation once your transaction has been successfully processed.

Our use of Peach Payment’s system reflects our commitment to providing you with a secure, efficient, and hassle-free shopping experience. If you have any further questions about credit card payments or need assistance during the checkout process, please do not hesitate to reach out to our customer service team.

At Lollipop Lingerie, we understand the importance of flexibility and security in your payment options. To ensure you have a seamless and convenient shopping experience, we offer a variety of payment methods tailored to meet your needs:

  1. Peach Payments for Credit Card Purchases: We have partnered with Peach Payments, a trusted and secure payment gateway, to provide you with a safe and easy way to make credit card purchases. Peach Payments accepts a wide range of credit cards, including Visa, MasterCard, and American Express. Your credit card information is encrypted and processed securely, ensuring your privacy and data protection.

  2. Direct Deposit (EFT): For those who prefer direct bank transfers, we offer the option to pay via EFT. Please use your order number as the reference when making your deposit. This allows us to quickly match your payment to your order. Note that products will not be shipped until the payment reflects in our account. This method ensures a secure and straightforward way to complete your purchase directly from your bank account.

  3. Payflex: If you’re looking for flexibility in managing your budget, we also offer Payflex as a payment option. Payflex allows you to split your purchase into multiple interest-free payments over several months. This means you can enjoy your purchase right away while managing your payments in a way that suits your financial situation best.

Each of these payment options is designed to provide you with convenience, security, and flexibility. We’re committed to making your shopping experience at Lollipop Lingerie as enjoyable and hassle-free as possible. If you have any questions about our payment methods or need further assistance, please reach out to our customer service team.

At Lollipop Lingerie, we aim to ensure that every purchase meets your expectations for quality and satisfaction. We understand, however, that there may be instances where you need to return a product. Due to the intimate nature of our products, our return policy is carefully designed to respect both health regulations and customer service excellence.

  • Returns of Unopened and Unused Items: You may return most items in their original, unopened, and unused condition within a specified period from the purchase date. Please check our website for the specific return window applicable to your purchase. It’s important to note that items must be in their original packaging, including all tags and protective seals intact.
  • Exceptions – Opened or Used Items: Given the intimate nature of our products, we cannot accept returns or exchanges of items that have been opened or used. This policy is in place to ensure the highest standards of hygiene and customer safety.
  • Incorrect or Faulty Products: If you receive a product that is incorrect, faulty, or not as described due to an error on our part, please contact us immediately. We will endeavor to rectify the issue as swiftly as possible by arranging for the correct item to be sent to you or by facilitating a return and refund where appropriate. In such cases, we will cover all necessary shipping costs to ensure your satisfaction and convenience.
  • Initiating a Return: To initiate a return, please contact our customer service team at 0823861668 with your order number, the item(s) you wish to return, and the reason for the return. We will provide you with detailed instructions on how to proceed, including the return address and any necessary documentation.

We value your trust and strive to handle all returns with the utmost care and efficiency. If you have any questions about our return policy or need assistance with a return, our customer service team is here to help.

At Lollipop Lingerie, we occasionally offer promotional codes and coupons to provide you with even more value on our exquisite selection of products. If you have a promotional code or coupon, here’s how you can apply it to your purchase using our WooCommerce-powered checkout process:

  1. Shop and Select: Browse our extensive collection of lingerie and add your selected items to your shopping cart by clicking the “Add to Cart” button on each product page.

  2. View Your Cart: Once you have added all desired items to your cart, navigate to your shopping cart by clicking on the cart icon located at the top right corner of the page. Here, you can review your order and make any adjustments if necessary.

  3. Enter Your Promotional Code: On the shopping cart page, you will find a field labeled “Coupon code,” “Promotional code,” or similar. Enter your code into this field. Please ensure that you enter the code exactly as it was provided to you, paying attention to case sensitivity and spacing.

  4. Apply the Code: After entering your code, click the “Apply Coupon” button or similar to apply the discount to your order. You should see the discount reflected in your order total immediately.

  5. Proceed to Checkout: Once your promotional code has been successfully applied, you can proceed with the checkout process by clicking on the “Proceed to Checkout” button. Follow the prompts to provide your shipping information, choose your payment method, and confirm your order.

Please Note: Promotional codes and coupons are subject to terms and conditions, such as minimum spend requirements, specific product eligibility, and expiration dates. Only one promotional code can be used per order, and codes cannot be combined with other offers.

If you encounter any issues using your promotional code, or if the discount does not apply as expected, please contact our customer service team on 0823861668 before completing your purchase. We are here to assist you and ensure that you can take full advantage of our promotional offers.

At Lollipop Lingerie, we believe that giving the gift of choice should come without constraints, which is why our gift cards do not expire. When you or a loved one receive a Lollipop Lingerie gift card, rest assured it can be used at any time that’s most convenient. There’s no rush or pressure to make a purchase before a certain date, offering the ultimate flexibility in shopping for exquisite lingerie.

Using Your Gift Card: Our gift cards can be redeemed online at our WooCommerce-powered store. To use a gift card, simply enter the unique code provided at checkout in the designated field. The amount of the gift card will be automatically applied to your purchase total. If your order exceeds the value of the gift card, you can easily pay the balance using one of our accepted payment methods.

Balance and Additional Information: If your purchase does not exhaust the balance of the gift card, the remaining amount will be available for future use under the same gift card code. You can check the balance of your gift card by contacting our customer service team, who will be happy to assist you.

Gift Card Terms:

  • Gift cards can be used toward the purchase of any items available in our online store.
  • They cannot be redeemed for cash or returned for a cash refund.
  • Lost or stolen gift cards cannot be replaced, so please keep your gift card code secure.

Gift cards from Lollipop Lingerie offer a thoughtful and flexible way to shop, ensuring that you or your loved one can select the perfect item from our range of products, whenever the moment feels right.

Hours Of Operation

Monday:8am – 7pm
Tuesday:8am – 7pm
Wednesday:8am – 7pm
Thursday:8am – 7pm
Friday:8am – 7pm
Saturday:9am – 6pm
Sunday:9am – 2pm
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